Delivery Information

SHIPMENT

Packages are generally dispatched within 3-4 working days after we get the payment. Packages are shipped by Post (standard delivery) or via courier (express delivery).

DELIVERY CHARGES AND ESTIMATED DELIVERY TIMES

Standard UK delivery  £4.50/FREE OVER £150 7-21 WORKING DAYS
Standard Internatonal delivery  £4.50/FREE OVER £150 7-21 WORKING DAYS
Express UK delivery £14.50 2-4 WORKING DAYS
Express Internatonal delivery £ 20.00 2-4 WORKING DAYS

 

RETURNS

We accept returns. If you buy any of our goods, you have a right to return them, to change the item’s size or color within 30 days from the day you received the goods. The goods have to be unused, new and with the original labels. The goods have to be neat and not damaged.

If you have decided to return or change any of our goods, first of all, you have to inform us by e-mail info@green-rose.eu and then send them to us. The return address is P. Lukšio str. 18, LT-08222, Vilnius.

If you decide to return or change the goods, you are responsible for the shipment back and the payment. After we receive the goods, we will inform you and send you the new ones (if it is a change of the item). If 30 days or more have passed since your delivery, we cannot offer you a refund or an exchange.

Return address:

GREEN ROSE
P. Lukšio str. 18,
LT-08222, Vilnius
Lithuania
​Phone +370 655 44183

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be paid and insured by you. You are responsible for any loss or damage of the goods during the shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

CONTACT US

If you have any questions about delivery, do not hesitate to contact us: info@green-rose.eu